Child Safety Standards

1. Our commitment

We have zero tolerance for child sexual abuse material (CSAM) and for any conduct that sexualises, grooms, exploits or endangers a child. "Child" here means anyone under 18, whatever the age of consent where they live.

When we find such material or conduct we remove it, we act against the account, we preserve what the authorities will need, and we report it. These are not steps we weigh against growth or engagement.

2. Who may use Nsibi

Nsibi has a minimum age, and some features have higher ones. They are gates in the product, enforced from the date of birth given at sign-up, not only rules on a page.

13 to hold an account

Or older where local law sets a higher minimum. Someone we believe to be under the minimum age is removed, and the number cannot simply sign up again.

16 for direct messages

Younger accounts cannot send or receive private messages at all.

18 to go live, and to buy, send or receive gifts

A broadcast to strangers and anything involving money are adult features.

Private by default from 13 to 17

A teenager's posts go to their followers rather than to everyone unless they change that themselves, and content we classify as mature is kept out of their feed.

Unknown means minor

An account whose age we do not know is treated as a minor for content, and refused the adult features until it proves otherwise.

3. What is forbidden

The following are prohibited everywhere on Nsibi, including in private messages and live broadcasts, and whether the content is real, edited or generated:

• Any sexual depiction of a child, including drawings, animation and AI-generated imagery, and any content that sexualises a child's body.
• Grooming: building contact with a child to sexualise the relationship, including asking for pictures, moving the conversation to another service, or arranging to meet.
• Sextortion and any threat, pressure or payment aimed at obtaining sexual content from a child.
• Advertising, requesting, trading or linking to child sexual abuse material, on or off Nsibi.
• Sexual comments, gifts or messages directed at a child, and the sharing of a child's private information with sexual intent.
• Using Nsibi's camera effects, live broadcasts, gifts or any other feature to produce or distribute any of the above.

A child who shares a sexual image of themselves is a victim, not an offender. The content is removed and reported; the child is directed to help, not punished.

4. How we find it

Public content - posts, comments, status, live broadcasts and their replays - is not encrypted, and we check it. Every new post is read automatically: its caption, the text on screen, its pictures and frames of its video. Anything sexual that may involve a minor is hidden from everyone the moment it is flagged, before a person has looked at it, and sent to the front of our review queue. Comments and live chat are screened the same way, and a live broadcast can be stopped from the audience's reports.

Private chats and calls are end-to-end encrypted. We cannot read them, so we cannot scan them. What we can do is act on what a participant reports: a report from inside a chat reaches us with the account involved, and we treat it exactly as a report about public content.

Automatic checks decide what is hidden first. People decide what happens to the account. Our reviewers are trained on this material, and a report about a child goes ahead of everything else in their queue.

5. How to report

Every post, comment, profile and live broadcast has a Report option inside the app, with "Someone under age" as one of its reasons. That reason is treated as critical: a single report is enough to put the content in front of a reviewer, and a handful of reports takes a live off the air on their own.

Anyone, with or without an account, can also write to hello@nsibi.app. Tell us where you saw it (a link, a username, a time for a live broadcast) and we will take it from there. You do not need to send us the material itself, and you should not.

If a child is in immediate danger, contact your local police first.

6. What happens next

• The content is removed from everywhere anyone can see it, including public web pages, search and recommendations.
• The account is restricted or closed. An account used to abuse a child is closed; the phone number behind it is blocked from registering again, and the closure survives account deletion.
• We preserve the content, the account record and the relevant metadata, under restricted access, so that they are available to law enforcement rather than erased with the account.
• Confirmed child sexual abuse material is reported to the National Center for Missing & Exploited Children (NCMEC) through its CyberTipline, and to the relevant national authority where the account or the child is located, such as the Canadian Centre for Child Protection in Canada.
• We answer lawful requests from law enforcement about these cases promptly, and we tell a reporter when their report has been acted on.

7. Point of contact

Our designated child safety contact can be reached at hello@nsibi.app. This inbox is read by people able to speak about our prevention practices and our compliance, and it is the address we give to safety organisations, app stores and the authorities.

Nsibi is operated by Nsibi, Ontario, Canada. Our postal address and other contact details are in our privacy policy.

8. The law, and keeping this page true

We comply with the child protection laws that apply to us, including the duty to report child sexual abuse material to the authorities, and we expect everyone who uses Nsibi to do the same. Where a local law sets a stricter rule than this page, the law applies.

These standards are reviewed whenever the product changes in a way that affects them, and at least once a year. The date at the top is the last time they changed.